Shipping Policy
Thank you for shopping with Lufii (https://lufii.in).
We are committed to delivering your orders in a timely and transparent manner. This Shipping Policy outlines our shipping process for both domestic (India) and international orders.
1. Shipping Within India
Order Processing Time
- Orders are usually processed within 1–2 business days (excluding weekends and public holidays).
- Orders placed after 1:00 PM (IST) will be processed on the next business day.
- Orders are shipped only after successful payment confirmation and product availability.
Shipping Charges
- ✅ Free Shipping on all orders within India
Delivery Time
- Transit time: 5–7 business days
- Total estimated time (processing + delivery): 6–9 days
Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS
- You can track your shipment status using the provided tracking details
2. Address & Delivery Issues
- Customers must provide accurate shipping details at checkout
- If an incorrect address is provided, additional charges may apply for re-delivery
- Lufii is not responsible for delays caused by incorrect or incomplete address information
3. Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Courier or logistics issues
- Weather conditions
- Customs clearance (for international orders)
- Public holidays or unforeseen circumstances
4. Returns
For information regarding returns, exchanges, and refunds, please refer to our Return Policy page.
5. Contact Us
If you have any questions about shipping, feel free to contact us:
Website: https://lufii.in
Email: support@lufii.in
Phone: +91 9624238907
Address: A-102 the sheratone tower near outer ring road bharthana gam surat, gujarat, india-394107